Terms Of Use

  • Tickets are non-refundable non changeable and non-transferable.
  • On entry customer must display a valid photo identification document such as original emirates ID, driving license, or original passport along with matching name on the debit / credit card that was used for purchase.
  • Online ticket resale is prohibited.
  • If the ticket is bought via a reseller such as Onlineticketshop ,Viagogo or Dubizzle it is considered invalid, entry to the event will be declined.
  • It is the responsibility of the customer to be of the correct age required to enter the event.
  • It is customers responsibility to abide by the dress code set by the Event Organizer if any.
  • If the customer is declined entry by the Event Organizer for any reason Platinumlist is not liable to refund the tickets.
  • It is the responsibility of the customer to attend the event at the correct time.
  • Non-attended events will not be refunded by Platinumlist.
  • Platinumlist accepts no responsibility for any personal property lost or stolen, or injury or any losses sustained at the event.
  • Platinumlist will not be responsible for any lost or damaged tickets. Exchanging of seats / tickets or categories is not allowed.
  • One person per ticket.
  • The ticket is valid only for the specified show and cannot be reused across multiple events.
  • Event Organizer has the right to refuse entry once the show has started. No re-entry.
  • Event artist lineup is subject to change at any time.
  • Ticket resale is strictly prohibited, tickets purchased by ticket resellers will be canceled and will not be refunded.